Reference and Information Services - College of Home Economics Library

REFERENCE SERVICES

Caters to the information and resource needs of the patrons that can take place whether in person, on the telephone, or virtually via email, instant messaging, social media, or video conferencing.

PANDAYAN LIBRARY ORIENTATION PROGRAM

Pandayan, a Filipino word which translates to a place where things are crafted or developed, reflects our library’s mission to foster learning and innovation. It serves as a creative space where ideas take shape and knowledge is built. The library plays a vital role in supporting the academic and research endeavors of the university community. To maximize the use of library resources, services, and facilities, it is essential to provide comprehensive orientation sessions for all users. This proposal outlines a three-level library orientation program designed to cater to the diverse needs of faculty, staff, and students. The program aims to enhance the participants’ knowledge of the library’s offerings, empower them with research skills, and promote an environment of continuous learning and effective resource utilization.

By delivering targeted, needs-based sessions, the program aims to:

1. Enhance participants’ familiarity with the library’s extensive collections, both physical and digital.

2. Foster effective research habits and critical information literacy skills.

3. Empower faculty, staff, and students to integrate library resources seamlessly into their teaching, learning, and research activities.

Build a strong, ongoing partnership between the library and the university community to support a culture of continuous learning and academic excellence.

Objectives

The proposed library orientation program aims to:

1. Familiarize participants with the library’s physical and digital resources, services, policies, and facilities.

2. Provide in-depth training on navigating local databases, subscribed e-resources, and e-tools available through the UP system.

3. Equip participants with advanced research skills, including effective search strategies, citation management, and understanding of academic databases.

4. Encourage faculty, staff, and students to actively utilize library resources for academic and professional growth.

5. Build a collaborative relationship between library staff and the university community, enhancing communication and support.

SIMULA

Aptly represents Level 1 of the library orientation program. This orientation introduces core library services, both physical and digital collections, and provides guidance on navigating the library space through virtual or in-person tours. By detailing library policies, procedures, and personnel roles, this level ensures that users understand how to efficiently access and utilize the library’s offerings.

SANAYAN (instruction)

The Level 2: Library Instruction Program (SANAYAN) is designed to offer targeted and flexible support for faculty and students by focusing on the effective use of local databases, e-journals, and other digital resources within the UP system. This level provides comprehensive training on navigating and utilizing these resources, ensuring that users can efficiently access and leverage the vast amount of information available.

SURI

Level 3: SURI (Research Roundtable) is designed to address the advanced research needs of faculty, students, and other clients by offering specialized support beyond the basic library services. This level focuses on enhancing professional research publication efforts, providing in-depth assistance from developing research topics to understanding research impact metrics. By offering training in advanced search techniques, citation management, and navigating the complexities of open access and predatory publishing, Level 3 ensures that researchers can produce high-quality work and effectively manage their scholarly profiles.

VIRTUAL REFERENCE SERVICES

FB Live Chat Support

E-Mail address : chelib.upd@up.edu.ph

RESOURCE ON DEMAND (ROD) SERVICES

The ROD is a document delivery service for UP students, faculty, and staff. The ROD service processes articles and book chapter requests from journals, books, e-resources, and other materials available only in the CHE Library. These documents are scanned and can be picked up in person or shared electronically via email through Google Drive.

Procedures

1. Search the book and other library collections for availability and location using the TUKLAS discovery service: https://tuklas.up.edu.ph/

2. Send a request via the CHE library email (chelib.upd@up.edu.ph) by providing the following information:

a. Title

b. Author

c. Call Number

d. Page / Chapter for scanning

ROD Requests from a copyrighted book shall not exceed 10% of the total pages excluding preliminary pages or equivalent 2-3 chapters.

Requests of articles from subscribed e-resources can be accessed and downloaded only by enrolled students and active faculty and staff of the University of the Philippines using their UP mail.

Note: Off-campus/remote access is available for electronic databases via OpenAthens

*** (How to search via OpenAthens remote access visit the main library website https://mainlib.upd.edu.ph/openathens/ )

LIBRARY RESEARCH GUIDE

Library is easy @ your library – https://mainlib.upd.edu.ph/category/libguides/learning-is-easy/page/2/

CHE Library Youtube Channel – https://www.youtube.com/@CHElibrary_Videos

NON-UP RESEARCHERS

Via Main Library website – https://mainlib.upd.edu.ph/visitor-information/